Overview
A law firm working with a supplier to implement a claims management system incorporating machine learning needed advice.
They needed to know what the agreement should include and what policies and processes they needed to update as a result.
Challenge
The supplier was a start-up with no contract of their own and was still developing their own governance and compliance processes.
The law firm did not have in-house AI expertise or their own IT procurement team.
Solution
TeareOne arranged a review of the solution, processes and governance.
The review identified relevant laws and regulations and lead to a detailed contract for the AI System suitable to demonstrate compliance with applicable laws and regulations, including SRA, ICO and EU regulation.
