Who may use our site and services

These terms of use set out your rights and obligations when using our website and services.

By using our website, you agree to these terms of use.  If you don’t agree to these terms, you must not use our site. 

Our website and the services we provide through our website are not for use by anyone under the age of 16.

When you use our website or any service on behalf of a business or institution, that business or institution agrees to these terms. If someone else accesses our website through your internet connection, you are responsible for ensuring that they are aware of these terms and comply with them.

Who we are

TeareOne and TeareOne.com are trading names of Rock Dhoo Limited, a company registered in England and Wales under company number 14720896.  

In these terms of use, visitors to our website are referred to as “users”.

Our terms of use apply to everyone who uses our website.  They set out how you may use the site and how your anything you upload to the site is treated.

Other terms that also apply to you

These terms of use should be read in conjunction with our Privacy Policy.  If you enter into an agreement with a provider for services detailed on this site your agreement will be exclusively with that provider and the applicable terms and conditions relating to their services will be in the agreement you enter into with them.  Additional terms for purchases of products made directly from this website are set out in our Terms and Conditions for Purchases.

We will only use your personal information as set out in the Privacy Policy.

Our services

Our services include:

• Providing our website and making our content available to you, including limited access for all users and extended access for account holders (where such functionality is activated)

• Providing and administering accounts with log-in details (where such functionality is activated)

Now and again we will update and make changes to our website and our services and as a consequence it may not always look the same or work the same way as it did before.

Sometimes we might have to suspend or withdraw our website or a service (or part of our website or a service).  We’ll try to let you know before this happens, but we might not always be able to and we can’t guarantee that the website, services or any content will be available to you.

Content on our website (other than these terms of use and other terms and policies referred to in these terms of use) is provided to you for general information only.  It is your responsibility to check information before you make any decision based on the content. 

We’re not obliged to make sure the website is up to date and we can’t and don’t make any promise to you that any content or information is up to date, accurate or complete at any time.

Take Down, Suspension and Termination

Where account holder functionality is enabled, if you, as an account holder, don’t follow these terms you might find your account and use of the services is suspended or terminated.

If this happens, your account details and anything else you upload, post to or store on our website could be deleted. 

We may not have a back-up copy of deleted content, so if we lift a suspension or allow you to re-join you will have to create a new account from scratch.

Our site, our name, our services and our content

TeareOne / Rock Dhoo Limited is the owner or the licensee of all intellectual property rights in our website. Those works are protected by copyright laws and treaties around the world (© Rock Dhoo Limited or used under licence). All such rights are reserved.

We do not grant you any rights to use our name, branding, trademarks or logos without our permission.  This includes press releases that we have not approved in writing in advance.  If you want to use our name, branding, trademarks, logo, or any content on our website, you must get our permission in writing before you use them and for every instance that you use them. 

You must not copy or recreate our website or services, including the structure, layout, branding, feel and design of our website and services or try to make money from our website and services or anything contained in or uploaded to them, such as charging other people to access our services or using our name, branding or content in marketing and advertising.  As a limited exception to this, you may print off one copy, and may download extracts, of any page(s) from our website for your personal use and if you’re a business, an institution or a student at an educational institution you may draw the attention of others within your organisation to content posted on our website.  You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way (other than as intended for purchased products), and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You must not use any content printed or downloaded for any commercial purpose (e.g. to sell it or use it to promote any person, business, concept or item). 

Purchases may only be used for internal business purposes.  Our status as the authors of content on our website must always be acknowledged.

You may not copy or download any complete database or substantial portion of it. Examples of databases that may be within the website may include (without limitation) lists of products and pricing.

If you print off, copy, download, share or repost any part of our website in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Linking

If you click on links to other sites or social media apps, the terms of use for use of those sites and apps will apply.  We don’t endorse those sites or apps and have no control over them.  Links (if any) are provided for your information only.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link to our website in any website that is not owned by you. Our website must not be framed on any other website without our express written permission in advance.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement from us.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our website other than that set out above, please contact us at JT@TeareOne.com

Viruses and misuse

We do not guarantee that our website and services will be secure or free from bugs or viruses.

You should use your own virus protection software.

You are responsible for configuring your information technology, computer programmes and platform to access our website.

You must not:

• attempt to circumvent our security technology.

• take any action that imposes an unreasonable or disproportionately large load on our network or infrastructure.

• misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.

• attempt to gain unauthorised access to (e.g., by hacking) our website, the server on which our website is stored or any server, computer or database connected to our website.

• attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this term, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

If you do any of the things listed in this term, your right to use our website will cease immediately.

Text-mining, web-scraping and unauthorised uses

You must not use any content, code or technical element of our website or services for (1) the development of any software program, including, but not limited to, training a machine learning or artificial intelligence (AI) system; or (2) providing archived or cached data sets containing content or code to another person or entity.

You must not conduct, facilitate, authorise or permit any text or data mining or web-scraping in relation to our website or services. This includes manually scaping information from the website and using (or permitting, authorising or attempting the use of) any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information or services, or any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

This term should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This term shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Our responsibility for loss or damage suffered by you

All users

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.  We do not accept any liability for agreements you enter into with third parties for services listed on this website and you must conduct your own due diligence on any such third party before entering into an agreement with them.  Such third parties will be exclusively liable to you for the services they provide to you and you should check the terms and conditions that you agree with them carefully before entering into any agreement.

Businesses

We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or

• use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation; or

• any indirect or consequential loss or damage.

Consumers

We only provide our website to you for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.  Our products and related services are not intended for consumers and may only be purchased by businesses.

No professional advice

Neither TeareOne nor Rock Dhoo Limited is providing legal, financial, tax, accounting or any other professional advice by allowing you to access and use TeareOne.com, including the data our website, products or services contain. Your decisions made in reliance our website, communications, products and services, including data they contain and your interpretations of that data are your own for which you have full responsibility.

Contact details

If you have any questions about these terms of use, please contact us by emailing JT@TeareOne.com

Our company registered office is at 2nd Floor 46-46a High Street, Olney, Buckinghamshire, England, MK46 4BE.

Transfer of this agreement to someone else

This is a contract between you and us.  No one else has any rights to enforce its terms unless we have specifically said they do in these terms.

You can’t transfer your rights and obligations to anyone else, but we may transfer our rights and obligations to someone else.  If we do, we will let you know and will make sure that the transfer does not affect your rights under these terms of use.

Governing law

These terms are governed by English law.  Only English courts can make judgements about them.

Changes to This Policy

We keep our Terms of Use under regular review. Now and again we will introduce new services or change the services we already provide through our website.  When this happens, or there are changes outside our control (e.g. to a law or regulation), we will update these terms. 

We’ll tell you when we update our terms, by email, internal message or pop-up notice. If you don’t agree with the changes, you may close your account and stop using our website and our services. 

Changes only apply after the stated effective date.

This version was last updated on the date shown at the beginning of the policy.

Historic versions (if any) can be obtained by contacting us.

Previous terms

These terms of use and any other terms we have told you about replace all previous agreements between you and us relating to our website and the content on it.