Cookie Policy

Our website is built using Squarespace, which uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Squarespace uses the following cookies on our behalf:

· Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website or sign up to a newsletter. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.

· Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

· Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

· Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies Squarespace uses (including cookies it uses on our behalf) and the purposes for which they use them in the tables below:

Necessary and Required Cookies

Name	Purpose, type, and duration
_acloggedin	Supports login by Acuity Scheduling client if the client has an account Cookie January 1, 2025
ACUITY_CART	Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity Only applies to the new scheduler localStorage No expiration
_client_acloggedin	Supports login by Acuity Scheduling client if the client has an account Cookie January 1, 2025
_dd_cookie_test	Tests if cookies are supported Cookie Expires instantly
_dd_s	Tracks browser errors Cookie Four hours
_dd_site_test	Tests if cookies are supported Cookie Expires instantly
_grecaptcha	Helps reduce spam in Acuity Scheduling localStorage No expiry
_ssid	Remembers devices for anti-fraud purposes Cookie Four years
CART	Shows when a visitor adds a product to their cart Cookie Two weeks
CHECKOUT_WEBSITE	Identifies the correct site for checkout Cookie Session
client_username	Remembers a logged in Acuity Scheduling client's username between visits Cookie One year
clientUser	Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients Cookie 30 days
Commerce-checkout-state	Stores state of checkout while the visitor is completing their order in PayPal sessionstorage Session
Crumb	Prevents cross-site request forgery (CSRF) Cookie Session
hasCart	Tells Squarespace that the visitor has a cart Cookie Two weeks
Locked	Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. Cookie Session
orderStatusSessionToken	Authenticates a visitor who logs into an order status page. Cookie One year
PHPSESSID	Securely authenticates a visitor during their checkout in Acuity Scheduling Cookie One month
RecentRedirect	Prevents redirect loops if a site has custom URL redirects . Cookie 30 minutes
remember_client	Remembers Acuity Scheduling client’s login details if they have an account Cookie 365 days
siteUserCrumb	Prevents cross-site request forgery (CSRF) for logged in site users Cookie Three years
SiteUserInfo	Identifies a visitor who logs into a customer account Cookie Three years
SiteUserSecureAuthToken	Authenticates a visitor who logs into a customer account Cookie Three years
squarespace-announcement-bar	Prevents the announcement bar from displaying if a visitor dismisses it localStorage Persistent
squarespace-likes	Shows when you've already "liked" a blog post localStorage Persistent
squarespace-popup-overlay	Prevents the promotional pop-up from displaying if a visitor dismisses it localStorage Persistent
squarespace-video-player-options	Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace localStorage Persistent
ss_performancecookiesAllowed	Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser Cookie 30 days
ss_marketingcookiesAllowed	Remembers if a visitor agreed to placing marketing cookies on their browser Cookie 30 days
ss_sd	Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions Cookie Session
Test	Investigates if the browser supports cookies and prevents errors Cookie Session
TZ	Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences. localStorage Persistent

Analytics and Performance Cookies

Cookie Name	Duration	Purpose
ss_cid	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site

Cookies placed by third-party services

Sometimes third-parties may also use cookies, over which we have no control. However, we currently do not use any third-party services or permit any related third-party cookies. If we do use third-party services that require those third parties to collect cookies, we will name them here and provide details of the cookies they use. Examples of third-party services that may use cookies include advertising networks and providers of external services like web traffic analysis services.

Choices about cookies

You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):

Strictly necessary cookies ALWAYS ACTIVE

Analytical or performance cookies OFF

Functionality cookies OFF

Targeting cookies OFF

You can also choose to "Reject All" cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If you have any questions or concerns about our use of cookies, please send us an email at hello@teareone.com